For more than 20 years, WDC has serviced commercial, industrial and residential clients on the island of Puerto Rico through three strategically service centers in Caguas, Barceloneta and Mayagüez (here under); with additional locations in Santo Domingo (1 location), Trinidad & Tobago ( 2 locations) and United States (one location in Miami). Warren del Caribe / ECM. Ltd. joined Sonepar USA in March of 2003.
Each market is somewhat unique culturally and from a business perspective. Warren del Caribe/ECM is made up of 118 associates with over 800 active customers in over 15 countries.
“We were lucky to be sustained by Sonepar in our strategic choices. The de-centralized approach of this worldwide group allows our company to have the necessary flexibility to adapt our business to the uniqueness of each market in order to better service our customers. Actually, we can say we have quickly adopted the philosophy of Sonepar!” says Mark Alspaugh, Regional Vice-President of Warren del Caribe.
WDC develops strong relationship with its customers, especially some contractors and industrial customers. In our continue effort to market our new facilities, WDC promotes products through Counter Days. In a monthly basis, we give the opportunity to key vendors to promote their products and show the customers demos and literature.
WDC focus its efforts on providing the customer with significant value-added services. “In this way, we obtain the trust and loyalty from our customers.”
WDC, Country notes
Puerto Rico:
Associates: 68
Three locations: Central Distribution Center in Caguas and two Service Centers in Mayaguez and Barceloneta.
Dominican Republic:
Associates: 16
Location: single location in Santo Domingo. WDC just moved into a larger facility
Trinidad:
Associates: 28
Two locations: Central Distribution Center in Pt. Lisas and Service Center to Port-of-Spain
United-States (Miami):
Associates: 6
Location: Miami is a single logistics point embedded in a freight forwarder to facilitate consolidations for the Caribbean facilities.
