Making life easier for our customers
from self-employed contractors to large-scale firms
To us, every customer is unique, whatever the location and whatever the needs. We assist over a million B-to-B customers in getting their jobs done. Every day, we strive to exceed their expectations in terms of quality, cost, scheduling and advice. We build long-term relationships with them that are grounded in trust. And their loyalty is a source of pride for us.
We are passionate about our customers’ projects and contracts. Through our network of 145 operating companies, 3,000 branches and 1,000 on-site units, we offer them hands-on local service grounded in lasting interpersonal relationships. We also have web solutions and mobile apps to keep customers informed in real time.
We meet customer requirements through tailored, cutting-edge logistics. We place a premium on product availability and fast delivery. That eliminates the need for customers to stock materials, allowing them to operate on a just-in-time basis.
We are constantly expanding the range of services we offer. The latest in new technology regularly enriches our engineering and training service and our tailored logistics solutions.
Both at our branches and through our applications and webshops, we develop innovative solutions to optimize the customer experience.
Our ability to save customers’ time and money is probably why so many of them consider us their partner of choice.
New children’s hospital · SLO
Scheduled to open in the fall of 2018, this eight-story complex with over 2,000 rooms, 12 operating areas and 16 intensive care units needed a single company that could offer sales force expertise, reliable operations, quality equipment, in-stock products, storage capacity and, of course, attractive pricing. SLO took up the challenge, conforming to a very demanding delivery schedule thanks to flawless logistics, drawing up lists of products appropriate to the project that could be ordered with a single click on the company webshop and supplying cutting-edge fiber-optic cables. And the results proved equal to the task.
Ritz Hotel · Mayflex (Excel)
Excel products (provided by Mayflex) were chosen to refurbish this famous luxury hotel, due to the company’s ability to provide a full range of top-quality products that met demanding specifications while preserving the character and history of the unique building. The Ritz manager claimed that the associated 25-year guarantee would give him lasting peace of mind. Mayflex also handled the logistics for this unusual project.
UAB “BIGSO” solar power plant · SLO Lithuania
At the construction site for this major solar power facility, SLO Lithuania successfully met special needs, preparing and supplying solar panels and a great deal of electrical equipment, solar inverters, photovoltaic modules and more. The company thereby contributed to the national energy policy goal of reducing carbon and methane emissions.
T3 Terminal and the Tianhe Airport · Hagemeyer China
For this power distribution contract at China’s fourth busiest airport, Hagemeyer China joined forces with partner firm Schneider Electric. The company leveraged a long-standing partnership with Hubei Yangzi Electric Company, gradually gaining acceptance as a supplier to large-scale public works programs in China. Hagemeyer responded to the customer’s requests with a broad selection of appropriate low-voltage equipment and a solid understanding of the customer’s engineering and service requirements.
National and international key accounts
You operate a national or international business. Looking for a provider who will stand by you as you pursue your goals and carry out your projects? Who will abide by and fit in with your processes? Well, that’s us—the standard-setter in our field. We guarantee you’ll be supplied with electrical equipment across the various countries in which you operate, either through our local teams or a tailored solution. Our organization spans 48 countries and 5 continents, and in most of those markets, we occupy the number one slot.
Our national key account managers form a network that can provide you with relevant, coordinated responses. And by continually sharing experiences, they work constantly to improve the service we deliver to international companies. Those national managers are your everyday contacts, the people who make sure we meet our commitments and further your business growth.
A good many industrial firms turn to Sonepar for their maintenance needs (MRO/OEM). That’s because our Group delivers tailored service, hunting down and managing product ranges, offering efficient, secure electronic supply and purchasing solutions, committing to keeping products in stock, reducing energy bills and putting in place on-site logistics solutions (vending machines or inventory). By lowering your storage needs and the number of your suppliers, we help you cut costs and reduce risk.
To find out more about how we add value, click here.
They trust us
A number of master agreements have been signed in Europe, Asia and the Americas. For our internationally renowned partners, Sonepar is clearly “La Référence”—the benchmark distributor.