Sonepar is a B-to-B distributor of electrical products, solutions and related services.

Our mission – making our customers’ lives easier

Meeting our customers’ needs is what we are all about. Through our multiple distribution channels, we offer them a continually expanding range of products, solutions and services. We advise and assist them in carrying out their projects.

We seek out the electrical material and technical solutions offered by manufacturers that are best suited to demand in our markets. After selecting them, we make those products and solutions available to our customers in the right place, at the right time—and at the right price. And our logistics expertise developed through our distribution network makes for swift, effective, and reliable delivery of those high-quality products.

Our business

To help customers boost their productivity, we save them time throughout the customer journey.

Knowing/discovering products and solutions

All our product information can be accessed at our branches, as well as online on our apps and webshops. We advise customers and showcase the latest technology in our showrooms and tradeshows we hold. We assist them with training programs tailored to their needs and to today’s changing technology.

Selecting products

Our associates advise, promote innovations and inform customers about product availability. They help them find the best solution to every problem.

Ordering

Whether orders are placed at our points of sale or remotely, we guarantee an optimal customer experience and hassle-free processes. We provide efficient and customized tracking for every order.

Receiving 

Via our logistics platforms, we provide custom next-day delivery to worksites and homes, as well as at our branches. In addition, we offer tailored delivery solutions.

Paying 

We provide payment solutions that are in line with local standards.

After-sales service

A product turns out not to meet your needs? We facilitate product replacement, exchange or even repair.

What we do

Serving our markets

We cater to industrial, construction and utilities customers.

Providing products and solutions

Spanning a variety of specialties in the B-to-B distribution of cutting-edge electrical products and solutions, we are continually expanding our range of products and services to be able to meet customer needs as effectively as possible.

Assisting our customers

We make life easier for our customers around the world, whatever the nature or the size of their business.

Partnering our suppliers

We maintain authentic partnerships with our suppliers, showcasing their products and helping them connect with their markets.

Offering value-added services

Every day in the 44 countries where we operate, with our 44,500 associates we leverage our multi-channel distribution network and our powerful logistics to optimize our supply chain, charge competitive prices and come up with innovative and tailored responses.